Exports and Test Sends
Why did my test send fail?
A test send didn’t deliver, or the action was blocked.
Last updated
Why this happens
- The version isn’t approved or hasn’t passed preflight.
- No verified sender identity is selected.
- The recipient isn’t an internal address, or a rate limit was hit.
How to fix it
- 01Confirm the version is approved and preflight passes.
- 02Select a verified sender identity.
- 03Use an internal recipient and wait if you’ve hit a rate limit, then retry.
Test send is a QA tool for one internal recipient - it isn’t bulk sending.
Didn’t solve it? Account-specific issues are best handled by our team directly.
Email hi@memo.ly