Exports and Test Sends
Why can I not select a sender identity?
No sender identity is available to choose for a test send.
Last updated
Why this happens
Test sends require a verified sender identity in the workspace. If none is verified, there’s nothing to select.
How to fix it
- Add a sender identity in your workspace and complete verification.
- Ask a workspace admin to set one up if you don’t have permission.
Didn’t solve it? Account-specific issues are best handled by our team directly.
Email hi@memo.ly