Partner Program Agreement

1. Program Overview

The Partner Program allows approved participants ("Partners") to refer new paying customers to Memo in exchange for commissions on eligible subscription revenue, subject to these terms.

2. Enrollment and Approval

Participation requires Memo approval. Memo may reject, suspend, or terminate any Partner account at any time for any reason, including suspected fraud, policy violations, or brand risk, without liability.

3. Commission

Approved Partners earn 20% recurring commission on eligible paid subscription revenue for 12 months from a referred customer's first verified payment, while that customer remains subscribed on an eligible paid plan (Starter, Pro, or Agency). Memo may change commission rates prospectively with notice.

4. Attribution

Memo uses a 30-day first-party cookie to attribute signups and subscriptions to your referral link. One attribution applies per referred organization. Self-referrals, coupon abuse, and misleading attribution are prohibited.

5. Qualifying Commissions

Commissions are created only from verified paid invoices processed through Stripe. Clicks, signups, and trial periods do not earn commission. Each commission enters a hold period before approval for payout. Memo's internal records control commission status.

6. Prohibited Promotion

• Bidding on Memo trademarks or confusingly similar terms without written approval.
• False, deceptive, or unsubstantiated claims about Memo capabilities.
• Spam, unsolicited messages, or promotion on sites that violate applicable law.
• Cookie stuffing, fake traffic, or any attempt to manipulate attribution.

7. Refunds, Chargebacks, and Reversals

If a referred payment is refunded, disputed, or charged back, related commissions are reversed. Memo may offset future payouts or invoice the Partner for amounts already paid where permitted by law.

8. Payouts

Payouts require a minimum approved balance of $50 USD and valid payout details. Memo records payouts in an internal ledger; a payout record is not payment until Memo confirms transfer. Partners are responsible for taxes on commission income.

9. Intellectual Property

Memo grants Partners a limited, revocable, non-exclusive license to use approved marketing assets solely to promote Memo under these terms. Memo may revoke the license at any time.

10. Disclaimer and Limitation

The Partner Program is provided as-is. Memo disclaims warranties regarding earnings or conversion rates. Memo's aggregate liability arising from the Partner Program is limited to unpaid commissions actually earned and not reversed, except where prohibited by law.

11. Contact

Partner program questions: hi@memo.ly.

See also: Terms of Service, Privacy Policy, Privacy requests, Acceptable Use, Data Processing, Data Request, Cookie Policy, Billing and Refunds, Partner Program, Subprocessors, Security, Accessibility, Vulnerability Disclosure, and Service Status.