Account and Access
I was invited but cannot join
Your invitation link doesn’t work, or it says it’s no longer valid.
Last updated
Why this happens
Invitations are single-use and expire for security. A link that was already used, revoked, or has passed its expiry won’t let you join.
How to fix it
- Ask the admin who invited you to send a fresh invitation.
- Make sure you’re signed in with the email the invite was sent to.
- Open the most recent invite link, not an older one.
Didn’t solve it? Account-specific issues are best handled by our team directly.
Email hi@memo.ly