Account and Access
I cannot access a workspace
A workspace you expect to see is missing, or opening it is blocked.
Last updated
Why this happens
Memo scopes access to the workspace you’re a member of. If you’re not a member, or you’re viewing a different organization, the workspace won’t appear. Access is deny-by-default by design.
How to fix it
- Confirm you’re in the right organization, then switch workspaces.
- Ask a workspace admin to confirm your membership and role.
- If you were recently invited, accept the invite first.
Still stuck? An admin can re-invite you, or email hi@memo.ly for account help.
Didn’t solve it? Account-specific issues are best handled by our team directly.
Email hi@memo.ly