Troubleshooting
How do I contact Memo support?
You need help that the Docs and Help Center didn’t resolve.
Last updated
Why this happens
Most questions are answered fastest by the right resource. Account-specific, security, and privacy matters should come straight to us by email.
How to fix it
- How-to questions: start with the Docs.
- Something not working: search the Help Center.
- Sales or general questions: use the contact form.
- Account-specific, security, or privacy issues: email hi@memo.ly.
Please don’t include passwords or other sensitive information in a first message. Share enough for us to understand and reproduce the issue safely.
Didn’t solve it? Account-specific issues are best handled by our team directly.
Email hi@memo.ly