---
title: "How do I contact Memo support?"
description: "The fastest path to an answer, and when to email us."
canonical: "https://memo.ly/help/how-do-i-contact-memo-support"
updated: "2026-07-31"
---

# How do I contact Memo support?

The fastest path to an answer, and when to email us.

## Symptom

You need help that the Docs and Help Center didn’t resolve.

## Cause

Most questions are answered fastest by the right resource. Account-specific, security, and privacy matters should come straight to us by email.

## Resolution

- How-to questions: start with the [Docs](https://memo.ly/docs).
- Something not working: search the [Help Center](https://memo.ly/help).
- Sales or general questions: use the [contact form](https://memo.ly/contact).
- Account-specific, security, or privacy issues: email [hi@memo.ly](https://memo.ly/contact).

> Please don’t include passwords or other sensitive information in a first message. Share enough for us to understand and reproduce the issue safely.

## Related
- [Contact](https://memo.ly/contact)
- [Security](https://memo.ly/security)
- [Service status](https://memo.ly/status)

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